NDIS Assistive Technology Explained: Your Complete Guide

What Is Assistive Technology Under the NDIS?

Assistive Technology (AT) is any device, equipment, or system that helps a person with disability do things they would otherwise find difficult or impossible. Under the NDIS, AT is a widely used funding category. It covers everything from simple grab rails to complex wheelchairs and communication devices.

AT Funding Categories

The NDIS breaks AT into complexity levels that determine the assessment and approval process:

Level 1: Basic/Off-the-Shelf (Under ~$1,500)

Simple, readily available items that do not need customisation.

  • Manual wheelchairs
  • Walking frames and rollators
  • Shower chairs and commodes
  • Seat cushions and lumbar supports
  • Canes and crutches
  • Grab rails
  • Raised toilet seats

Assessment: Generally no formal OT assessment required. Self-managed and plan-managed participants can often purchase directly. Browse our full range: Mobility Concierge

Level 2: Standard (Roughly $1,500-$15,000)

Items that may need some configuration or fitting.

  • Custom-fitted manual wheelchairs
  • Specialist mattresses
  • Specialised seating systems
  • Portable ramps

Assessment: OT assessment typically required. The OT recommends the specific product and configuration. Learn what to expect: Your First OT Assessment

Level 3: Complex/Custom ($15,000+)

Highly specialised items requiring significant customisation.

  • Custom-moulded seating
  • Environmental control systems
  • Vehicle modifications

Assessment: Detailed OT assessment, trial period, and sometimes multiple quotes required. These items are typically included specifically in your NDIS plan.

Where AT Sits in Your NDIS Plan

Assistive Technology sits under Capital Supports in your NDIS plan. This is separate from your Core Supports (daily activities, consumables, transport) and Capacity Building (allied health services, training) budgets.

Capital Supports are usually stated as a specific dollar amount in your plan. Some participants also have a "stated" AT item (a specific piece of equipment named in the plan) vs "flexible" AT funding (a budget you can use for any reasonable AT purchase).

How to Get AT Through the NDIS

  1. Identify the need. What task is difficult? What equipment would help?
  2. Check your plan. Do you have AT funding? How much? Is it stated or flexible?
  3. Get an assessment (if needed). For items over $1,500 or complex needs, see an OT.
  4. Choose a supplier. Plan-managed and self-managed participants can buy from any supplier with a valid ABN.
  5. Purchase and claim. Self-managed: buy and claim through the NDIS portal. Plan-managed: forward the invoice to your plan manager.

Understanding your plan type: Self-Managed or Plan-Managed?

Common AT Items and What They Cost

AT Repairs and Replacements

Your NDIS plan can also cover repairs to existing AT and replacement of worn-out equipment. If your wheelchair needs new tyres, a replacement cushion, or a mechanical repair, these costs can be claimed. For replacement parts and consumables, read our guide: NDIS Consumables Budget

Frequently Asked Questions

Can I choose my own AT supplier?

If you are self-managed or plan-managed, yes. You can buy from any supplier, whether or not it's registered with the NDIS. This gives you a wider choice of suppliers.

What if my NDIS plan does not include AT funding?

Request a plan review. If your disability creates a need for assistive technology that is not currently funded, you can ask for AT funding to be added at your next review. Get an OT report to support the request.

Can I try equipment before buying?

For higher-cost items, trials are common and recommended. Your OT can arrange trials with suppliers.

How long does NDIS AT funding take to come through?

For basic items (Level 1), you can purchase immediately if you have the budget. For complex items requiring OT assessment and plan review, the process can take 4-12 weeks. Plan-managed participants should expect 3-7 business days for invoice processing once approved.

Does AT funding roll over if I do not use it?

No. Unspent Capital Supports funding does not roll over between plan periods. If your plan review is approaching and you have unspent AT funding, consider purchasing items you know you will need. Your plan manager can tell you your remaining balance.

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